Privacy policy.
How Velon Energy collects, uses and protects information provided through this site.
Last updated: May 2026
This privacy policy explains how Velon Energy Ltd ("Velon", "we", "our", or "us") collects, uses and protects information that you provide when you use this website at velonenergy.com.
Who we are
Velon Energy Ltd is a private limited company registered in England and Wales (company number 14316100), with its registered office at 8, 33–35 Courtfield Road, South Kensington, London SW7 4DB, United Kingdom. We are the data controller for personal data collected via this website.
What we collect
We collect the minimum personal data necessary to respond to enquiries and operate the site:
- Information you provide in the contact form (name, company, email address, message content and enquiry type).
- Email address and message content when you contact us directly by email.
- Standard server logs (IP address, browser type, request URLs and timestamps) for site operation and security.
How we use it
We use the information you provide to respond to your enquiry, to provide the services you have requested, and to maintain a record of our communications. We may also use it to send you occasional updates relevant to a topic you have discussed with us, where it is appropriate to do so.
Lawful basis
Where you submit an enquiry, our lawful basis for processing your data is the performance of a contract, or steps prior to entering into a contract, at your request. For other processing we rely on our legitimate interests in operating and improving our site.
Sharing
We do not sell, rent or share your personal data with third parties for marketing purposes. We may share limited information with our infrastructure providers (such as email and website hosting) strictly for the purpose of delivering services to you, under appropriate data processing terms.
Retention
We keep enquiry data for as long as needed to respond to your enquiry and maintain a record of our work, after which it is deleted in line with our internal retention schedule.
Your rights
You have the right to access, correct, delete or restrict the processing of your personal data. You can also object to processing and request data portability. To exercise any of these rights, please email info@velonenergy.com. You may also lodge a complaint with the UK Information Commissioner's Office (ICO).
Contact
For any questions about this policy or our processing of your data, please email info@velonenergy.com.